Uform encourages all customers to use the order forms contained with the Uform price list when ordering product or marketing material. These order forms are designed to make the process easier for you and the processing of the order easier for our Key Account Managers.
Back to topAll new customers trading with Uform will be set up with a proforma account at the very outset. This means that when an order is placed, the onus is on the new customer to contact Uform to organise payment of goods. Please note, goods will not be despatched until payment has been made and has been received by Uform. If it’s a painted to order product, please note the lead time does not start until payment has been received and the proforma has been converted to an order.
Back to topYes, you can now place orders for our products through Uform Online, our new online ordering system, available to retailers 24/7. If you haven’t already been issued with login details for Uform Online, please register your interest here or alternatively, please email customerservices@uform.co.uk and a member of the team will respond to you as soon as possible.
Back to topWhen placing orders for special products, it is imperative that you attach a detailed specification or drawing.
Back to topCompetitive discounts are available for bulk / contract orders. Uform expects relevant forecasts of usage for bulk / contract orders. When placing bulk orders, please take into consideration that extended lead times may apply and will be advised by our Key Account Managers. Extra stock can be held specifically for you if you can provide projections.
Back to topAll orders placed will be acknowledged in writing. For all orders placed through Uform, you will receive an email confirmation to let you know the order has been received. It is vital that you notify Uform immediately of any discrepencies. Please note: credit stopped orders will affect acknowledged delivery dates.
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