Update on Current Service Offering
Dear Customers,
In light of our recent re-opening, we wish to clarify our current service offering which is as follows:
Lead Times
- Ex-stock orders cut off time - 48 hours before despatch
- Timber Painted Orders - 4 week leadtime
- Smooth Painted Orders - 6 week leadtime
- Painted to order special colours - 4 week leadtime
- Painted Specials - 5 week leadtime
- Sanded Specials - 4 week leadtime
- Grained Remedials - from 5 days to 8 days
- Smooth Remedials - from 7 days to 10 days
Strada Matte
Due unprecedent demand the following ex-stock colours in our Strada Matte range will now incur a 4 week leadtime plus next despatch day;
- Light Grey
- Dust Grey
- Graphite
- Marine
Made to Order Lead Times:
Plant on doors, drawers, frames etc
- Sanded: 4 weeks
- Painted: 5 weeks
Belgravia
- Sanded: 4 weeks
- Painted: 5 weeks
MTO Accessories
- Sanded: 5 weeks
- Painted: 6 weeks
Curved Doors
- Sanded: 6 weeks
- Painted: 7 weeks
Ferro
- 6 weeks
Rezana
- 5 weeks
Kelso
- 5 weeks
Trade Counter
- Our trade counter will be open from 9.30am to 3pm for collections (excluding 10.30 - 11am and 1.30pm - 2.15pm daily)
- 24 hour notice is required for trade counter orders and collections
- Orders cannot be placed by phone
- Payment of goods must be arranged with our Finance Department
- Orders must be collect within the time slot allocated to you by our Finance Department
Design Centre
- Our Design Centre will re-open on Monday 1st June but strictly by appointment only
- No members of the public will be allowed access to the Design Centre unless accompanied by a Trade Customer of Uform
- Under no circumstances will children be permitted to accompany adults to appointments
- To request a visit, please book an appointment through our website by clicking here or call +44(0)28 7965 1651.
- Please note, you must give 48 hours notice from the date you wish to visit
- A number of health and safety measures have been put in place, details of which will be provided to you in advance of your visit
Thank you once again for your understanding.
We continue to review and monitor the situation and will update you on a regular basis as and when changes occur.
Simon Oliphant
Group Managing Director