Update on Lead Times
As many of you are aware, we are rolling out our own dedicated delivery service across the UK. This is the start of a major investment by the company to create a dedicated mainland UK presence and redefine our service levels. In order to facilitate the change we are moving cut-off times forward slightly from 5pm to 3pm. This allows our credit controllers and logistics team time to release and plan your orders. From Monday 14 June orders for next day despatch must be received by 3pm.
- Ex-stock orders cut off time - 24 hours before despatch
- NI & ROI Order Cut-Off - 11am
- UK Order Cut-Off - 3pm
- Paint to Order Timber - 15 day leadtime plus next despatch day
- Smooth Paint to Order - 25 day leadtime plus next despatch day
- Paint to order special colours (smooth & timber) - 6 week leadtime
- Grained Remedials - from 5 days to 8 days
- Smooth Remedials - from 7 days to 10 days
- Urgent remedials received up until 10.30am can be despatched same day on an overnight service if requested.
Due to a production delay, Dawson Indigo will be available on a 6 week lead time from Friday 16th April. All other colours within this range will still be available ex-stock, ie. Porcelain, Light Grey, Cashmere, Dust Grey and Graphite. From 5th July, Dawson Indigo will be available again as an ex-stock offering.
Made to Order Lead Times:
Plant on doors, drawers, frames etc
Sanded: 20 working days
Painted: 25 working days
Sanded: 35 working days
Painted: 40 working days
Sanded: 30 working days
Painted: 35 working days
Sanded: 25 working days
Painted: 30 working days
35 working days
25 working days
Sanded: 25 working days
Stained: 25 working days
Made to Order Remedials
Painted: 22 working days
Our Design Centre is reopening on Tuesday 4th May and will be accessible through an appointment only basis. A number of measures have been put in place to ensure we continue to protect the health and safety of both our staff and our customers, details of which will be available to you in advance of your visit.
To request an visit, please book an appointment through our website by clicking here or call +44 (0)28 7965 1651. Please note you must give 48 hours notice from the date you wish to visit. Our design centre is open Monday - Friday, 9am-5pm.
Please note, Uform is unable to permit visits from end users, trade customers must accompany end users at all times