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Our delivery service
Uform’s dedicated logistics network ensures fast, reliable delivery across NI, ROI, and GB. With same-day order processing, 48–72 hour delivery windows, and Click & Collect available at five locations, we guarantee you receive your orders on time, in full, and hassle-free.
Our nationwide delivery network
Uform is partnered with a dedicated logistics network which offers a robust, first-class service tailored to the NI, ROI and & GB market ensuring you receive what you need, when you need it:
- Complete deliveries meaning you receive your order on time and in full
- GB deliveries made within 48 hours of despatch
- NI and ROI deliveries of ex-stock product within 72 hours of ordering
- Designed to support all items regardless of size and weight
- Dedicated Uform vehicles and drivers with simplified documentation and timed deliveries
- Electronic proof of delivery with paperless signatures
- Same day order processing
- Click & Collect service available at 5 locations across the UK
Our Available Delivery Options
Uform offers a wide range of flexible and reliable delivery options, ensuring a seamless and hassle-free experience tailored to your needs, including:
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Standard Despatch Days
Goods are despatched throughout NI, ROI & GB between Monday – Friday. Please contact your Business Development Executive / Key Account Manager for your allocated standard despatch day(s).
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Express Delivery Service
We recommend using this service only when there is no alternative available
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Express Delivery (Parcels)
Please note, express parcels cover products less than 715mm in height (approx. 3 doors per parcel). 24-48 hour Express service orders must be placed by 10.30am for same day despatch. (All regions)
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Express Delivery (Pallets)
Applicable to GB customers only, please contact your Business Development Executive or Key Account Manager to confirm delivery charges.
Click & Collect Service
Enjoy the convenience and flexibility of Uform’s Click & Collect service, available across five locations for easy access – the North East (Seaham), Manchester, Birmingham, Derby and our Trade counter in Northern Ireland.
Ready when you are! Order > Track > Collect
Delivery & Returns FAQs
Each Uform customers is allocated a standard despatch day(s) depending on location. Uform strongly recommends using its standard delivery service for all goods to ensure that they arrive at their destination in perfect condition.
An Express Delivery service is available which allows for a parcel / bundle to be delivered the next day (approx. 3 doors per parcel), but we recommend using this service only when there is absolutely no alternative available.
A 24 – 48 hour Express Delivery service is also available for UK customers, however this service is limited to product type and volume.
Please contact your Key Account Manager or Business Development Executive for further details on non-standard delivery and Express delivery options.
If you wish to avail of our express delivery service, please take note of the following order cut-off times:
- Northern Ireland & Republic of Ireland: Orders must be placed by 10.30am for same day despatch
- UK: 24 – 48 hour express service orders must be placed by 10.30am for same day despatch.
You can email your order to customerservices@uform.co.uk or order via Uform Online, selecting your preferred depot location at checkout.
Our Click & Collect Service allows you to order today, for collection within 24 – 48 hours of ordering, depending on location (t’s and c’s apply).
This service will be available from our dedicated depots in Derby, Manchester, Birmingham, the North East (Seaham), and in Toomebridge, NI.
Our Click & Collect Service must be collected within 5 days of arrival. There are no size, weight, or quantity limitations
To avail of this service, please email your orders to customerservices@uform.co.uk or place your order via Uform Online and select the collection option at checkout.
Yes, collection from our Trade Counter in Toomebridge is available. Where possible, Uform asks that all customers place their orders in advance of collection at the Trade Counter in order to reduce waiting times.
Orders placed before 11am and released can be collected on the same day. Orders placed after 11am will be available to collect from 8:30am the next working day.
Our Trade Counter in Toomebridge, NI is open Monday – Friday from 8.30am – 4.30pm.
Cancellations for special sizes cannot be accepted if manufacturing has commenced. Specials are non-returnable and non-refundable.
No goods delivered will be accepted for return without prior written approval of Uform and on terms to be determined at the absolute discretion of Uform. If approved by Uform, the goods must be returned within 28 days of original receipt and in their original shipping carton.
Please note, special sized products are non-returnable and non-refundable.
Goods returned without the prior written approval of Uform can at the absolute discretion of Uform be returned to the customer or stored at the customer’s cost without prejudice to any rights or remedies Uform may have.
A handling charge of 30% of the invoice price will be applicable to goods which Uform have agreed to accept as a return and the customer must cover the cost of carriage of the items.
